Frequently Asked Questions
Everything you need to know about outfitting your culinary space.
What is the standard shipping timeframe for kitchenware?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your cookware sets?
Yes, all Kitchen Foundry premium cookware sets come with a limited lifetime warranty against manufacturing defects to ensure your tools perform for years to come.
What is your return policy for unused items?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your ceramic products dishwasher and microwave safe?
The majority of our ceramic collections are both dishwasher and microwave safe. However, we recommend checking the specific product description for items with gold leaf or hand-painted details.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.